WFM Implementation Consultant
$31,200,000–$52,000,000 year
On-siteToronto, Ontario, Canada
Job Summary
Document and validate customer business requirements, map them to Dayforce functionality, and configure the application to meet documented needs. Conduct consulting sessions virtually or in person, manage customer expectations, and provide follow-up assistance within your areas of expertise. Serve as a subject matter resource for internal and external stakeholders while leading implementation activities under the Project Manager's direction. Deliver Organizational Readiness consulting to support solution rollout and document best practices for the solutions repository. Maintain knowledge of new functionality through product release training and continuing education sessions.
Required Qualifications
- Bachelor's degree or equivalent experience
- Five or more years of experience in Human Capital Management (HCM) or Workforce Management (WFM) application consulting
- Experience with business process mapping
- Fluency in German and English
- Proficiency with Microsoft Office applications
- Experience working with SaaS or cloud-based software solutions, including HRIS systems
- Basic understanding of relational databases and SQL
- Experience with one or more of the following applications: SAP, Workday, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, or Dayforce
- Ability to successfully implement an HRIS module or similar end-to-end solution
- Understanding of common Human Capital Management (HCM) business practices
- Understanding of different industries and how Dayforce implementation best practices apply to customer business practices
- Strong customer relationship management skills
- Ability to manage multiple projects and customers simultaneously while balancing priorities
- Excellent organizational, communication, and collaboration skills
- Ability to lead and facilitate customer workshops and working sessions
Desired Qualifications
- Change management experience is an asset
- Experience delivering Organizational Readiness consulting
- Previous Dayforce implementation experience
- Experience implementing Workforce Management (WFM) solutions across multiple industries
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