West Palm Beach Kia - Service Advisor

Greets and consults with customers to interpret their needs, serving as the primary point of contact for all automotive service and repair matters. Write your own tickets, consult with mechanics about necessary repairs and possible alternatives to expensive work, and sell additional needed services. Sets and manages expectations for service delivery for both customers and mechanics, continuously updates customers on repair needs and completion times, and verifies that the final invoice reconciles with the work performed. Requires 2–3 years of dealership Service Advisor experience, a valid driver's license, and a desire for a long-term career with a growing organization.