Werkstudent (m/w/d) Kundenservice Möbel

Manage customer inquiries via email, live chat, and phone, resolving orders, claims, and payment issues while maintaining clear oversight on complex cases. Actively contribute to the Customer Service Team by creating and maintaining reports to continuously improve service quality and customer experience. Own your assigned topics with room for initiative, bringing ideas directly to influence project success and the value chain expansion. Work daily on challenging, varied tasks from day one, balancing flexible hours with your studies. Join the team for shared lunches and events, leveraging our central Berlin location and fitness stipends.