Werkstudent:in im Bereich Customer Support (m/w/d)

Handle customer inquiries via email, chat, and phone while maintaining clear, friendly, and professional communication. Collaborate with partners to resolve issues and actively identify process improvements to enhance service delivery. Work as a reliable team player within a dynamic startup environment, contributing ideas to continuously evolve our support workflows. The role requires a university student with German native-level proficiency and fluent English, offering a flexible hybrid schedule in Berlin Mitte with perks including a subsidized sports club, studio access, and premium mobile services.