Wellness Coordinator - Part-Time
$47,840–$47,840 year
On-site · Berkeley, California, United States or San Ramon, California, United States
Job Summary
Wellness Coordinator role at Hydration Room (part-time) responsible for delivering a polished, high-touch patient experience. Service-oriented duties include checking in patients, verifying paperwork, answering questions, offering refreshments, assisting the RN, scheduling appointments, and processing payments. Requires strong administrative and clerical skills, proficiency with POS and scheduling systems, and a commitment to confidentiality and excellent service. Responsibilities also include managing phones, coordinating clinic supplies with the RN, promoting service packages, training staff, maintaining a clean and safe environment, and delivering five-star customer service across Berkeley, Alamo, and San Ramon locations. Must be organized, detail-oriented, flexible to work 8:00 AM–8:00 PM, including at least one weekend shift per week, and willing to work at all listed locations. Minimum education is a high school diploma or equivalent; 2+ years in a high-volume patient/customer service setting is required with preference for 1+ year in premium hospitality. Schedule will be 2–3 shifts per week with base pay of $23/hour plus tips.
Required Qualifications
- High school diploma or equivalent
- 2+ years of experience in a high-volume patient or customer service environment
- 1+ year in high-end customer service or boutique hospitality - preferred
- Schedule flexibility between 8:00am – 8:00pm
- Availability to work a minimum of one weekend shift per week
- Commitment to work at all listed locations
- Physical requirements: ability to sit/stand, lift up to 15 pounds as needed
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