Wellness Center - Reception Desk Attendant (Part-time)
On-siteChicago, Illinois, United States
Job Summary
Greet members, guests, and prospects at the service desk while managing opening and closing procedures, answering phones, and processing point-of-sale transactions. Check in guests for scheduled appointments, handle guest registration and fees, and accept or return lost and found items. Promote ancillary services such as personal training and massage therapy, schedule appointments, manage cancellations, and make reminder calls. Provide information on events, programming, and classes, including sign-ups and applicable fees. Maintain composure during unexpected challenges while ensuring high member service satisfaction scores. Represent Humboldt Park Health professionally, with a passion for fitness and wellness.
Required Qualifications
- High School Diploma or GED
- CPR and First Aid certification
- Ability to speak Spanish
Desired Qualifications
- Previous customer service experience
- Exhibit excellent written and verbal communication skills
- Demonstrate exceptional listening and customer service skills
- be social, outgoing, and friendly
- Maintain composure and act appropriately in moments when multiple unexpected challenges arise concurrently
- Maintain good health and physical strength
- remaining on your feet for the majority of the workday
- capable of working without physical restrictions
- Possess a passion for fitness, health, athletics, and wellness
- Enthusiastic, professional, and genuine demeanor
- Computer proficiency as it relates to the job
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