Wellness Brand Ambassador

Deliver a premium customer service experience from check-in to check-out by assisting with reception, introducing guests to innovative cold therapies, and driving revenue through product and membership education. Create lasting relationships with clients by anticipating their needs, answering queries, and recommending tailored services or packages to further personalize their wellness journey. Maintain the studio's high-end aesthetic and cleanliness while collaborating closely with team members and visiting staff to ensure the "Icebox Experience" is seamless. This role requires weekend availability and a proven track record in retail sales.