Wellness Assistant
On-siteDubuque, Iowa, United States
Dubuque, Iowa, United StatesOn-siteFull TimeHigh School Or EquivalentMedium
Full TimeHigh School Or EquivalentMedium
Job Summary
Manage member files requiring initial outreach, ensure receipt of standard disease and wellness education, and assist members with creating Healthy Tomorrows by Hines accounts. Collaborate with wellness program managers, health coaches, and chronic condition nurses to support participant success through chronic condition management programs and engagement. Perform general administrative duties, assist with onboarding new participants, maintain accurate records, and respond to questions while providing excellent customer service. Provide assistance with web and app initiatives for wellness and educational programs.
Required Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Excellent organizational and time-management abilities
- Ability to manage multiple priorities
- Proficiency with Microsoft Office and other computer applications
- Demonstrated commitment to confidentiality and professionalism
- Comfort with technology
- Occasional lifting of paper or boxes up to ten pounds
Desired Qualifications
- Wellness or healthcare experience
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