Welcome Desk at Penn Brook Elementary YMCA Afterschool Program - Haverhill YMCA
$37,440–$45,760 year
On-siteGeorgetown, Massachusetts, United States
Job Summary
Confirm absences, check children into the program, and verify parent identities during pick-up before reuniting them with their children. Collaborate with Site Coordinators to ensure accurate communication regarding which children are going home and share daily feedback on each child's progress with guardians. Maintain up-to-date attendance records for the program while fostering a warm, inclusive atmosphere for families and children. This role serves as the central communication hub for the Penn Brook Elementary School YMCA Afterschool Program, supporting a fast-paced environment where effective interpersonal skills are essential.
Required Qualifications
- Must be at least 18 years of age
- Must have a high school diploma or equivalent
- Must be able to pass EEC fingerprint background screening
- Must be highly organized
- Must have excellent communication skills
- Schedule is Monday - Friday 2:30pm to 6pm
Desired Qualifications
- Must be able to thrive in a fast-paced environment
- Must be able to multitask effectively
- Must be able to respond to child pick-ups
- Must be comfortable working both independently and as part of a collaborative team
- Must be able to cultivate authentic relationships
- Must be able to contribute to an inclusive atmosphere
- Must be able to foster a warm and inviting atmosphere
- Must be able to build strong relationships
- Must be able to deliver outstanding customer service
- Must be able to confirm absences
- Must be able to check children into the program
- Must be able to verify the identities of parents or guardians
- Must be able to reunite parents or guardians with their children
- Must be able to share important feedback on each child's day with parents or guardians
- Must be able to maintain up-to-date attendance records
- Must be able to effectively lead and coach others
- Must be able to effectively communicate with children
- Must be able to effectively communicate with families
- Must be able to effectively communicate with colleagues
- Must be able to connect with the community
- Must be able to work for an impactful organization
- Must be able to make a difference
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