Welcome Coordinator

Conduct visit check-ins, assist patients with forms, and collect co-pays while updating information in the electronic medical record platform. Schedule and reschedule appointments, manage inbound and outbound phone calls, and handle fax distribution using the electronic platforms. Maintain the cleanliness of the Welcome and Community Room areas and deliver high-touch assistance to patients and guests daily. This role is part of the Service Team, reporting to the Practice Manager, with a focus on creating a seamless experience for our patient population of older adults.