Welcome Coordinator

Conduct visit check-ins, assist patients with forms, and collect co-pays while updating information in the electronic medical record platform. Schedule and reschedule appointments within the electronic medical records system and manage phone lines by answering calls, taking messages, and conducting outbound calls as instructed. Handle fax distribution through the electronic fax platform and maintain the cleanliness of the Welcome and Community Room areas. Deliver high-touch assistance to patients and guests daily, ensuring an inclusive environment for those entering the clinic. Work full-time hours, reporting to the Practice Manager as part of the Service Team focused on creating a seamless patient experience.