Welcome Coordinator

Conduct visit check-ins, collect co-pays, and update patient information in the electronic medical record platform. Schedule and reschedule appointments while managing inbound and outbound phone calls, including answering inquiries and taking messages. Handle administrative duties such as fax distribution and maintaining the cleanliness of the Welcome and Community Room areas. Deliver high-touch assistance to patients and guests daily, ensuring a seamless experience for our community members. This role supports the Service Team's mission to create an inclusive environment at Oak Street Health clinics. Fluency in Spanish, Polish, Russian, or other relevant languages is required.