Welcome Coordinator
$35,360–$53,352 year
On-siteKnoxville, Tennessee, United States
Job Summary
Conduct visit check-ins, assist patients with forms, and collect co-pays while updating electronic medical records. Manage inbound and outbound phone lines, answer calls, take messages, and conduct outbound calls as instructed. Schedule and reschedule appointments within the electronic medical records platform. Handle fax distribution via the electronic fax platform and maintain the cleanliness of the Welcome and Community Room areas. Deliver high-touch assistance to patients and guests daily. Work full-time, 40 hours weekly, with possible infrequent float to other centers. Fluency in Spanish, Polish, Russian, or other community languages is required; US work authorization is mandatory.
Required Qualifications
- Strong computer skills
- Basic knowledge of Google Suite
- Professional phone etiquette
- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
- US work authorization
Desired Qualifications
- Experience in customer service setting
- Some college
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.