WeLab Bank - Manager/Senior Manager, Insurance Risk & Control Manager
On-siteQuarry Bay, Eastern, Hong Kong
Job Summary
Embed controls into sales journeys, system changes, and new product launches by collaborating with Product, IT, Compliance, Legal, Finance, and Operations. Develop and maintain the insurance risk and control framework, policies, and governance processes while chairing risk forums. Identify, assess, and monitor operational and conduct risks across the product lifecycle, distribution, and claims processes; design control testing, gap analyses, and remediation plans. Ensure compliance with internal governance and regulatory requirements for insurance distribution. Prepare regulatory submissions and periodic risk reports, and support regulatory inspections. Define and monitor risk KPIs and control metrics using data analytics to detect emerging risks. This role requires a Bachelor's degree and minimum 5 years of experience in insurance risk, operational risk, compliance, or internal audit within a bank or insurer. Fluency in English and Cantonese is required; Mandarin is advantageous.
Required Qualifications
- Bachelor's degree in Finance, Risk Management, Business, Law, or a related discipline
- Minimum 5 years of experience in insurance risk, operational risk, compliance, or internal audit within a bank, insurer, or large financial institution
- Strong understanding of risk frameworks, control testing methodologies, AML/KYC, data privacy, complaint handling, and claims processes
- Familiarity with Hong Kong regulatory requirements for insurance distribution
- Excellent analytical and problem-solving skills
- Fluent in English and Cantonese
Desired Qualifications
- Experience covering both General Insurance and Life products
- Mandarin
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