Weekends Only - Part Time
On-siteColumbus, Ohio, United States
Job Summary
Greet members, prospective members, and guests while handling front desk activities such as answering phones, checking IDs and barcodes, managing new member sign-ups, and taking club tours. Facilitate account updates, respond to member inquiries, and monitor club safety and cleanliness by sanitizing restrooms, locker rooms, and gym equipment. Stock supply areas, report broken amenities, and manage lost property per policy. Maintain a neat environment and assist with member concerns, escalating issues to management as needed. This part-time role requires weekend availability and offers health, dental, and vision insurance with opportunities for advancement.
Required Qualifications
- Punctuality and reliability is a must
- Must be 18 years of age or older
- Must be able to occasionally lift up to 50 lbs
Desired Qualifications
- Customer service background preferred
- A passion for fitness and health
- Upbeat and positive attitude at all times
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations
- Strong listener with the ability to empathize and problem solve
- Demonstrate diplomacy in all interactions while using appropriate behavior and language
- High School diploma/GED equivalent preferred
- Basic computer proficiency
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