[WEBTOON] Office & Facilities Manager
$65,998–$91,000 year
On-siteEl Segundo, California, United States
Job Summary
Lead and inspire a team of two Office Coordinators while overseeing all day-to-day workplace and facilities operations to ensure a safe, organized, and welcoming environment. Manage relationships with building management, vendors, contractors, and service providers, and own the end-to-end visitor experience from concept through execution. Plan and execute employee events, executive visits, and company meetings, while developing, documenting, and continuously improving SOPs, playbooks, and operational workflows. Create self-service resources, manage workplace budgets, office supplies, furniture, inventory, and maintenance projects, and partner closely with HR, IT, Security, Finance, and business leaders. Identify opportunities to improve efficiency, automate processes, and leverage AI to enhance workplace operations, ensuring compliance with company policies and building requirements.
Required Qualifications
- Bachelor's degree or equivalent experience
- 5+ years of experience in workplace operations, office management, facilities, hospitality, or a related field
- 2+ years of people management experience
- Proven experience managing vendors, facilities, budgets, and multiple cross-functional projects
- Experience creating SOPs, improving operational processes, and building scalable systems
- Strong organizational, project management, and communication skills with exceptional attention to detail
- Comfortable leveraging AI and technology to improve efficiency and service delivery
- A hands-on, proactive mindset with the judgment to know when to solve problems personally and when to engage the right resources
- Ability to thrive in a fast-paced, evolving environment while delivering an exceptional employee and visitor experience
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