Web Check In Administrator
$45,760–$45,760 year
On-siteHebron, Kentucky, United States
Job Summary
Review delivery and field paperwork to ensure scope of work is completed and validate order data. Accurately enter delivery details into software databases, process daily working orders, and assist with back-of-truck check-ins. Answer inbound calls from customers and delivery teams, validate badge and uniform compliance, and interact with teams to confirm accurate information processing. Identify opportunities for efficiency gains and handle escalated issues with strong customer service skills. Work 75% in the office and 25% in the warehouse checking in delivery teams, with a schedule from Tuesday to Saturday, 12 p.m. to 8:30 p.m.
Required Qualifications
- High School diploma or equivalent
- Excellent data entry skills
- Strong attention to detail
- Strong written and verbal communication skills
- Knowledge of Microsoft Office skills
- Ability to multitask
- Detail oriented
- Accuracy a must
- Quality focus
- Organizational skills
- Time management
- Problem solving
- Documentation skills
- Listening
- Phone skills
- Resolving conflict
- Analyzing data
- Ability to multitask
- 75% of time spent in office
- 25% of time spent in warehouse checking in delivery teams
- Schedule flexibility
- Ability to expand hours during events
Desired Qualifications
- Post high school education
- Prior customer service experience
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