Wealth Management Client Associate
$52,000–$91,520 year
On-siteSan Jose, California, United States
Job Summary
Provide client service support to multiple Financial Advisors by educating clients on banking offerings and ensuring timeliness, accuracy, and completeness in client materials. Address all service needs of clients as the primary point of contact while customizing solutions based on specific requirements and maintaining alignment with bank policies. Identify and deepen client relationships by promoting the incorporation of banking services into daily practices and communicating outputs to advisors. Cover roles during absences or seasonal increases while leading with a client-first mindset to support operational excellence and risk management.
Required Qualifications
- Is an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results
- Demonstrates a client-centric mindset, always acting in the best interest of the client
- Has the ability to learn and adapt to new information and technology platforms
- Must be able to work onsite in accordance with the workplace excellence policy
- Shift: 1st shift
- Hours Per Week: 37.5
- Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Desired Qualifications
- Currently holds or is pursuing FINRA Securities Industry Essentials (SIE), Series 7, and/or Series 66 (63 and 65 accepted in lieu of 66)
- Possesses industry knowledge and an understanding of investment products
- Has experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience
- Is comfortable operating in a fast-paced environment with changing and evolving responsibilities
- Is detail oriented
- Demonstrates a commitment to continuous learning and professional growth
- Exhibits sound judgment and discretion when handling sensitive information
- Demonstrates professional verbal and written communication skills
- Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce
- Preferred Bilingual in Mandarin, Cantonese, or Vietnamese
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