Wealth Management Client Associate
On-siteIndianapolis, Indiana, United States
Job Summary
Provide client service support to multiple Financial Advisors by educating clients on bank offerings, ensuring timeliness and accuracy in client materials, and following up on all requests. Identify, deepen, and maintain client relationships by promoting banking incorporation into day-to-day practices while communicating outputs to advisors. Assist with ensuring practices align with bank policies to support operational excellence, protect clients, and manage risk. Cover roles during absences or seasonal increases while leading with a client-first mindset. Serve as the primary point of contact for client service needs. 1st shift, 37.5 hours per week.
Required Qualifications
- Is an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results
- Demonstrates a client-centric mindset, always acting in the best interest of the client
- Has the ability to learn and adapt to new information and technology platforms
Desired Qualifications
- Currently holds or is pursuing FINRA Securities Industry Essentials (SIE), Series 7, and/or Series 66 (63 and 65 accepted in lieu of 66)
- Possesses industry knowledge and an understanding of investment products
- Has experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience
- Is comfortable operating in a fast-paced environment with changing and evolving responsibilities
- Is detail oriented
- Demonstrates a commitment to continuous learning and professional growth
- Exhibits sound judgment and discretion when handling sensitive information
- Has strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce
- Demonstrates professional verbal and written communication skills
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