WC Claims Adjuster Trainee | Paid Career Development Program
$55,000–$55,000 year
HybridSalem, Oregon, United States
Job Summary
Process incoming documents, bills, and claim paperwork while completing required forms. Communicate by phone and email with injured employees, medical offices, employers, and attorneys to gather information and document findings. Set up new claims, conduct basic investigations, and build action plans to track deadlines and move files forward. Support experienced Claims Professionals by assisting on claim files and preparing for state licensing exams as skills develop. Work with a mentor to manage a growing claim workload with increasing independence. This structured 12-18 month paid training program prepares you for a full-scope Workers' Compensation Claims Adjuster role.
Required Qualifications
- High School Diploma or equivalent
- Interest in building a long-term career in a professional office environment
- Strong organization and time management skills (you can prioritize, track tasks, and meet deadlines)
- Strong written communication (clear grammar, complete sentences, accurate documentation)
- Strong interpersonal skills (professional, respectful, able to listen and explain)
- Comfort using technology and learning new systems (typing, navigating multiple applications)
- Dependability (consistent attendance, follow-through, and ownership of work)
- Ability to learn and follow guidelines, documentation standards, and time-sensitive requirements
- Ability to work effectively with feedback, coaching, and evaluations throughout the program
- Ability to pass a state licensing exam if required for the claims you will support/handle
Desired Qualifications
- Experience in customer service, call center, administrative support, healthcare office work, legal support, or similar fast-paced environments
- Bilingual (Spanish) proficiency — highly valued for communicating with injured employees, employers, or partners, but not required
- Experience managing multiple tasks while maintaining accuracy and attention to detail
- Familiarity with Medical Terminology is helpful but not required
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