WC Claim Associate I LevelUP
$50,000–$50,000 year
On-siteLisle, Illinois, United States
Job Summary
Process incoming documents and bills, complete required forms, and communicate by phone and email with injured employees, medical offices, employers, and attorneys. Set up new claims, gather key information, conduct basic investigations, and track deadlines while working with a mentor to build a growing claim workload. Progress from foundational system learning to managing larger groups of active files with increased independence, preparing for and passing a state licensing exam as required. Treat every claim with care, ensuring thorough documentation and timely follow-through to support people navigating work injuries.
Required Qualifications
- High School Diploma or equivalent
- Interest in building a long-term career in a professional office environment
- Strong organization and time management skills (you can prioritize, track tasks, and meet deadlines)
- Strong written communication (clear grammar, complete sentences, accurate documentation)
- Strong interpersonal skills (professional, respectful, able to listen and explain)
- Comfort using technology and learning new systems (typing, navigating multiple applications)
- Dependability (consistent attendance, follow-through, and ownership of work)
- Ability to learn and follow guidelines, documentation standards, and time-sensitive requirements
- Ability to work effectively with feedback, coaching, and evaluations throughout the program
- Ability to pass a state licensing exam if required for the claims you will support/handle
Desired Qualifications
- Experience in customer service, call center, administrative support, healthcare office work, legal support, or similar fast-paced environments
- Bilingual (Spanish) proficiency — highly valued for communicating with injured employees, employers, or partners, but not required
- Experience managing multiple tasks while maintaining accuracy and attention to detail
- Familiarity with Medical Terminology is helpful but not required
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