Water Softener Service Engineer
On-siteOxford, England, United Kingdom or Marlow, England, United Kingdom
Job Summary
Diagnose, maintain, and repair electrical and mechanical faults in water softeners across residential and commercial properties. Deliver high levels of customer service while managing daily workloads, parts stock replenishment, and company documentation including service reports and quotes. Ensure payment details are collected before leaving each site and adhere to health and safety procedures. Maintain the company vehicle in accordance with policies while working independently or within a high-performing team. All necessary equipment, tools, a vehicle, and phone are provided.
Required Qualifications
- Excellent customer service and communication skills
- Fault finding on both electrical and mechanical faults
- Attention to detail and a desire to learn new products
- Open to new ways of working whilst embracing exciting new products, services and technology as we grow and develop it
- Well organised and disciplined
- Happy to travel customer locations
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