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SERVPRO of AllentownPosted 1 month ago

Water Restoration Technician

$37,440–$47,840 year

On-sitePeoria, Arizona, United States

Full TimeHigh School Or EquivalentEnterprise

Job Summary

Retrieve work orders, check routes, load equipment, and arrive at water damage sites to perform extraction, pack-out, demolition, and light construction. Monitor active jobs for residential and commercial customers, adjusting drying plans based on meter readings and maintaining quality control. Explain processes and next steps to customers using printed guides, resolve issues, and obtain signatures for approval. Prepare documentation, photos, and notes per company policy to ensure insurance reimbursement. Report equipment malfunctions and handle supplies safely.

Required Qualifications

  • High school graduate or equivalent
  • Valid Drivers' License and satisfactory driving record
  • Good verbal and written and communication skills
  • Good customer service skills
  • Experience with using mobile software to enter data
  • Can read and follow product label usage instructions
  • Reports to work on time in a clean, complete uniform
  • Must be able to prioritize activities and meet deadlines
  • Must be prepared to move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects
  • Must be prepared to stand and walk for extended periods of time
  • Must be prepared to lift, squat, crawl and crouch
  • Must be able to seal respirators to face
  • Must have visual acuity to perform detail-oriented activities

Desired Qualifications

  • Experience in the restoration or construction industry
  • WTR – Water Damage Restoration Technician certification
  • ASD – Applied Structural Drying Technician certification

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