Warranty & Field Technician
On-siteEdmonton, Alberta, Canada
Job Summary
Conduct on-site warranty repairs for pre-occupancy, 3-month, and 1-year post-occupancy issues using hand-tools and strict adherence to the Alberta Construction Performance Guide. Coordinate trades for uncompleted repairs, manage on-site work during Trades Day, and perform quality control inspections to verify homes meet specifications. Document findings accurately, communicate next steps to homeowners and internal teams, and provide clear guidance on home system operation. Address homeowner concerns professionally while maintaining site cleanliness and verifying work quality. Requires multi-tasking, problem-solving, and general labor experience with framing, drywall, plumbing, and deck installations. Full-time role based in Edmonton with competitive salary, extended health care, matching RRSP, and continuing education support.
Required Qualifications
- Experience with general labor repairs including framing, drywall, paint, plumbing, installing deck stairs and railings, replacing deck boards, nail pop repairs, etc.
- An understanding of the Construction Performance Guide for New Home Warranty in Alberta
- Ability to perform on-site warranty-related repairs and pre and post-occupancy repairs
- Comfortable using own hand-tools
- Must be based in Edmonton, Alberta
Desired Qualifications
- Effective Time Management: Ability to multi-task and prioritize to meet multiple deadlines
- Responsibility & Problem-Solving: Willingness to assume responsibility, identify problems, take independent action, and request (or offer) assistance where required
- Teamwork & Independence: Works well in a team or independently
- Organizational Skills: Ability to use emails and calendar effectively
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