Warranty Claim Assistant

The Warranty Claims Assistant will handle routine clerical duties for school bus vehicles at the service location, processing warranty items and scheduling service orders, answering phones, entering data, filing, forms, and providing customer service. Responsibilities include scheduling service orders, submitting warranty claims, processing payments and billing, communicating with the service manager, technicians, and sales staff, locating parts and adding to service orders, and coordinating with parts departments. The role requires knowledge of warranty and service orders, strong verbal and written communication, customer service, and high organizational detail. Physical duties include prolonged desk computer work and the ability to lift up to 15 pounds. Location mentions Virginia and West Virginia, with equal employment opportunity statements included.