Warranty Associate
$40,394–$50,669 year
On-siteHonolulu, Hawaii, United States
Job Summary
Review daily claim submissions from dealers to ensure accurate information and analyze repairs against manufacturer guidelines to determine allowable conditions. Determine acceptance or denial of warranty claims, assisting dealers via phone and email with corrections as needed. Process submissions through the claim system, prepare Excel data for payment, and review monthly Subaru of America submissions to authorize payments. Maintain knowledge of warranty policies and procedures. High school graduate or equivalent required; A.S. Degree in Automotive preferred with one year of automotive experience. Full-time role with competitive hourly pay.
Required Qualifications
- High school graduate or equivalent
- Minimum one year of automotive experience performing clerical, service writing, or mechanical work
- Basic proficiency in Microsoft Word, Excel, and ten-key
- Strong written and verbal communication skills
- Ability to multi-task, work independently, and meet deadlines
- Excellent organization and analytical skills with strong attention to detail
Desired Qualifications
- A.S. Degree in Automotive or related field
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