Warranty Administrator
On-siteBrisbane, Queensland, Australia
Brisbane, Queensland, AustraliaOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Warranty Administrator at Brisbane BMW (Sime Motors Australia) responsible for processing and submitting warranty and goodwill claims, reconciling warranty ledgers, following up on outstanding or rejected claims to maximise recovery, managing warranty documentation, recalls, and returns, conducting warranty audits, and producing performance insights. Works with service teams, manufacturer representatives, and internal stakeholders to ensure compliance with BMW and Sime Motors Australia standards, providing accurate administration and timely reporting to support service operations.
Required Qualifications
- Previous experience in warranty administration, automotive service administration or a similar role
- Strong attention to detail and a high level of accuracy
- Excellent organisational and time management skills
- Strong computer literacy and experience with Dealer Management Systems
- Confident communicator with the ability to build effective relationships with internal and external stakeholders
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