Warranty Administrator

Process and submit warranty claims to manufacturers accurately and in a timely manner, reviewing documentation to ensure compliance with manufacturer guidelines. Communicate with service technicians, parts department, and manufacturers to resolve warranty discrepancies and track outstanding claims for prompt payment. Maintain and update warranty records and reports while assisting in training service staff on warranty procedures. Support the service department with administrative tasks as needed. This role contributes to maintaining strong relationships with manufacturers and optimizing warranty-related processes at Performance Ford of Somerville, a leading automotive dealership in Somerville, NJ.