Warranty Administrator

Process warranty claims on a timely basis for each franchise or distributor. Prepare warranty documents, submit paperwork to the manufacturer, and track claims while following up as necessary. Verify criteria required by factory or distributor, schedule warranty appointments, and coordinate with vendors for replacement parts. Tag warranty parts with repair order numbers and disposal dates, arrange for parts shipment or scrapping, and file all service records. Keep informed of factory recalls and announcements. This role can be based at any dealership location. Prior experience managing warranty claims from start to finish is a must.