Warranty Administrator

The Warranty Administrator is responsible for completing all functions involved with the compilation and submission of dealer claims for reimbursement of warranty parts and labor. Key responsibilities include submitting pre-authorizations, appealing denied claims, reconciling work orders, and ensuring timely collection of warranty credits. The role requires interaction with service managers and manufacturers, training of warranty staff, and preparation of reports on claims. This position emphasizes internal and external customer satisfaction and accurate paperwork related to warranty claims.