Warranty Administrator
$47,840–$66,560 year
On-siteLas Vegas, Nevada, United States
Job Summary
Oversee all warranty claims for Kenworth Truck, Paccar, Caterpillar, and Cummins vendors by maintaining working relationships with manufacturers and distributors. Communicate regularly on warranty claims and procedures, ensuring compliance with vendor policies and company standards. Collect, organize, and maintain warranty documentation from customers and employees while providing timely assistance and accurate information to expedite inquiries. Review and process service repair orders for on-the spot warranty credits within approved limits, then prepare and submit claims to manufacturers within 10 days of work completion. Administer parts return requests, update warranty parts inventory records, and manage warranty storage and shipping activities. Manage submitted claims through final resolution by investigating, correcting, and resubmitting denied claims to maximize reimbursement, while monitoring warranty aging and posting payments or credits as required.
Required Qualifications
- High school diploma or the equivalent
- Ability to read and comprehend English instructions and information
- Two years' experience in office administration
- Excellent organization, communication, and time management skills
- Some knowledge of heavy truck automotive parts, including engines
- Working knowledge of Microsoft Office applications
- Good attitude and willingness to work as a team
- Hard worker, self-motivated and detail orientated
- Excellent typing skills
- Must be able to lift up to 50 lbs. unassisted on a regular basis
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.