Warranty Administrator
$55,000–$65,000 year
On-siteBlasdell, New York, United States
Job Summary
Prepare and submit warranty claims for manufacturer and aftermarket coverage while reconciling receivables with the accounting department. Assist body shop technicians with outstanding claims, track parts disposition by repair order, and check in new factory units to document defects and create work orders. Obtain necessary authorizations from customers and manufacturers, including taking photographs and faxing documentation per policy. Maintain accurate service and customer records, follow up on special order parts appointments, and stay current with factory recalls. Work alongside service advisors and shop foremen to resolve issues and enhance the customer experience.
Required Qualifications
- Valid Driver's License
- acceptable driving record
- Proficient MS Office knowledge
- computer software and internet proficiency
- detail-oriented
- strong organizational/sequencing skills
- Excellent verbal, written communication and computer skills
- Excellent communication and listening skills
- Ability to accept additional tasks, duties, and/or direction from management
- Requires some bending, climbing, and kneeling to take photographs of various areas on an RV
Desired Qualifications
- Previous warranty administrator experience
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.