Warranty Administrative Clerk
$47,840–$66,560 year
On-siteSalt Lake City, Utah, United States
Job Summary
Oversee all warranty claims for Kenworth Truck, Paccar, Caterpillar, and Cummins vendors by maintaining relationships with manufacturers and distributors. Communicate regularly on warranty claims and procedures, collect and organize customer documentation, and review service repair orders to issue credits within approved limits. Prepare and submit claims to manufacturers within 10 days of work completion, manage parts return requests, and track inventory for proper disposition. Investigate and resubmit denied claims to maximize reimbursement while monitoring warranty aging and posting payments. Requires two years in office administration, Microsoft Office proficiency, and ability to lift 50 lbs. in a drug-free workplace.
Required Qualifications
- High school diploma or the equivalent
- Ability to read and comprehend English instructions and information
- Two years' experience in office administration
- Excellent organization, communication, and time management skills
- Some knowledge of heavy truck automotive parts, including engines
- Working knowledge of Microsoft Office applications
- Good attitude and willingness to work as a team
- Hard worker, self-motivated and detail orientated
- Excellent typing skills
- Must be able to lift up to 50 lbs. unassisted on a regular basis
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