Warehouse Supervisor, Receiving & Inbound Operations
$60,000–$60,000 year
On-sitePhoenix, Arizona, United States
Job Summary
Oversee receivers and put-away teams in the warehouse inbound operation, resolving weight discrepancies, receiving errors, and donation issues while coaching staff for accuracy and efficiency. Direct and motivate teammates, create schedules, maintain departmental paperwork, and enforce safety and sanitation procedures to meet customer demands for accurate, on-time deliveries. Monitor waste discarding, control shrink, and ensure adherence to food safety regulations and operational standards. Work flexible shifts including early mornings, late nights, and weekends in conditions ranging from -10 F to 110 F, lifting up to 60 lbs and working at heights up to 40 ft. Provide an excellent service experience to internal and external customers of St. Mary's Food Bank, alleviating hunger in Arizona communities.
Required Qualifications
- High School Diploma
- Associates degree
- minimum five years work-related experience
- Minimum of three years demonstrated and successful warehouse supervisory
- Proficiency in using Microsoft Office software
- warehouse management system computer experience
- ability to lead by example
- experience leading large groups of warehouse staff
- experience in hiring
- experience in training
- experience in motivating
- experience in resolving employee relations issues
- Forklift certified
- Excellent written and verbal communication skills
- ability to multi-task
- High level of interpersonal skills
- ability to work effectively with others
- ability to motivate employees
- Basic knowledge of math
- ability to effectively present information
- ability to respond to questions from groups of managers and teammates
- ability to define problems
- ability to collect data
- ability to establish facts
- ability to draw valid conclusions
- Self-starter
- ability to work independently
- ability to make quick decisions
- Excellent planning and organization skills
- Proficiency with receiving procedures
- Proficiency with order selection procedures
- Proficiency with shipping procedures
- Must be able to lift 50 LBS or over
- Must be able to lift 60 lbs
- Must be able to lift food boxes weighing up to 60 lbs
- Must be able to lift and carry food boxes
- Must be able to stand
- Must be able to walk
- Must be able to push
- Must be able to pull
- Must be able to squat
- Must be able to bend
- Must be able to reach
- Must be able to reach above the head
- Must be able to work in warm and cold temperature conditions
- Must be able to work in temperatures ranging from -10 F to 110 F
- Must be able to tolerate loud noises
- Must be able to use personal computer
- Must be able to use phone
- Must be able to use general office equipment
- Must be able to communicate effectively through reading
- Must be able to communicate effectively through writing
- Must be able to communicate effectively through speaking in person
- Must be able to communicate effectively through speaking on telephone
- Must be able to work an early shift
- Must be able to stay long for a late shift
- Must be able to work weekends
- Must be able to work flexible work schedule
- Must be able to work changing needs of the Warehouse
- Must be able to work at a height of up to 40 ft on a mezzanine
- Must be able to relieve other supervisors during their vacations
- Must be able to operate any required equipment within 30 days of hire
- Must be trained to and certified to operate any required equipment within 30 days of hire
- Must be able to follow-up to teammate concerns
- Must be able to follow-up to teammate questions
- Must be able to follow-up to teammate problems
- Must be able to address teammate concerns
- Must be able to address teammate questions
- Must be able to address teammate problems
- Must be able to listen to teammate concerns
- Must be able to listen to teammate questions
- Must be able to listen to teammate problems
- Must be able to communicate company and department information to teammates
- Must be able to direct and motivate teammates
- Must be able to understand Warehouse goals and standards
- Must be able to implement department procedures
- Must be able to promote department procedures
- Must be able to gain buy-in from teammates
- Must be able to gain positive results from teammates
- Must be able to ensure department and warehouse procedures cut unnecessary costs
- Must be able to ensure department and warehouse procedures add value to agencies
- Must be able to ensure department and warehouse procedures improve morale
- Must be able to ensure department and warehouse procedures improve the work environment
- Must be able to monitor and control the discarding of all waste
- Must be able to factor in the possible use of food for other purposes
- Must be able to maintain all departmental paperwork
- Must be able to maintain all departmental reports
- Must be able to create and maintain schedules
- Must be able to create and maintain job assignments
- Must be able to provide training as needed
- Must be able to enforce all Warehouse policies
- Must be able to issue coaching
- Must be able to issue corrective action
- Must be able to ensure adherence to proper operational procedures
- Must be able to ensure adherence to proper safety procedures
- Must be able to comply with company work rules
- Must be able to comply with company safety rules
- Must be able to be a visible and vocal advocate for safety
- Must be able to provide an excellent service experience
- Must be able to interact with all levels of leadership
- Must be able to interact with employees
- Must be able to interact with agency representatives
- Must be able to interact with community neighbors
- Must be able to interact with volunteers
- Must be able to interact with external vendors
- Must be able to interact with clients
- Must be able to research and resolve weight discrepancies
- Must be able to research and resolve receiving errors
- Must be able to research and resolve general donation issues
- Must be able to train and coach teams for accuracy
- Must be able to train and coach teams for efficiency
- Must be able to perform put-away verification
- Must be able to work with inventory control to reduce loss
- Must be able to work with inventory control to reduce waste
- Must be able to establish and maintain successful operations
- Must be able to ensure the department has adequate staffing
- Must be able to ensure the department has proper training
- Must be able to ensure the department has the needed tools and resources
- Must be able to ensure standards of productivity
- Must be able to ensure standards of safety
- Must be able to ensure standards of sanitation
- Must be able to ensure proper procedures of selecting
- Must be able to ensure proper procedures of staging
- Must be able to ensure proper procedures of receiving
- Must be able to ensure proper procedures of loading
- Must be able to ensure quality that will meet customer demands
- Must be able to ensure quality that will meet agency demands
- Must be able to ensure accurate deliveries
- Must be able to ensure quality deliveries
- Must be able to ensure on-time deliveries
- Must be able to work in a clean and safe manner
- Must be able to follow government food safety regulations
- Must be able to follow company food safety regulations
- Must be able to work in a cohesive and welcoming team
- Must be able to make a difference in Arizona communities
- Must be able to alleviate hunger
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