Warehouse Shift Supervisor
On-site · Stafford, England, United Kingdom
Job Summary
Warehouse Shift Supervisor responsible for running a busy 50-person shift across multiple workstreams in a fast-paced e‐commerce fulfilment environment. Oversees HR-related tasks such as attendance and performance, briefs the team, positions staff to meet targets, and provides training to raise standards of quality and efficiency. Supports the Shift Supervisor with stock receipt, put-away, despatch, and returns processing to meet SLA targets, while maintaining health and safety standards and stock integrity. Focuses on continuous improvement, efficiency, and KPI achievement, and motivates the shift team to maximize productivity. Requires experience as a supervisor/shift manager or senior team leader, strong communication with drivers and operatives, and a process-oriented mindset. Computer-literate with the ability to follow complex instructions; experience in a multi-client warehouse environment is desirable. Benefits include holiday allowance, pension, life assurance, wellness resources, eye care discounts, recognition programs, and staff development opportunities. Remote/onsite: in-person at Stafford, England (GB).
Required Qualifications
- Experience in warehouse supervisory/shift management
- team leadership experience
- experience in HR aspects such as attendance and performance management
- training delivery experience
- health & safety awareness
- stock control and despatch
- ability to hit KPIs
- computer literate and able to follow complex instructions
- experience in multi-client warehouse environment desirable
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