Warehouse Operations Support Specialist
RemoteSerbia or Hungary
Job Summary
Support warehouse teams globally with operational and system-related questions and help resolve complex, non-standard situations. Work with ERP/WMS systems to investigate issues, identify root causes, and develop solutions to prevent recurring errors. Maintain and update warehouse SOPs, manuals, procedures, and training materials while supporting the implementation of new processes and participating in system testing. Act as a key user and subject matter expert for warehouse systems, train users, and collaborate with Quality on QMS and CAPA activities. Occasionally visit Oximio warehouse locations in Hungary, Serbia, or Türkiye. This role offers exposure to ERP/WMS implementation and process improvement within a growing international company supporting clinical research worldwide.
Required Qualifications
- Bachelor's degree in Logistics, Supply Chain, Life Sciences or a related field
- Minimum 4 years of relevant professional experience in warehouse operations, logistics, supply chain, quality or a related area
- Experience working in a regulated environment, preferably pharmaceuticals, clinical research, healthcare logistics or another GxP environment
- Good understanding of SOP-driven processes and regulated operations
- Practical experience with ERP, WMS or similar warehouse management systems
- Strong analytical and problem-solving skills
- Ability to investigate issues, identify root causes and implement practical solutions
- Good general IT literacy and confidence working with complex systems
- Excellent written and spoken English
- This is a remote position
- Preferred locations: Hungary, Serbia, Türkiye
- Travel: Occasional visits to Oximio warehouse locations
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