Warehouse Manager
On-siteCanal Winchester, Ohio, United States
Job Summary
Oversee daily receiving, dock scheduling, put-away, and vendor returns while serving as the primary contact for inbound shipment inquiries with procurement, transportation, sales, regulatory, and quality teams. Manage cycle counting programs, investigate variances, and ensure accuracy in quantities and dollar values to drive location accuracy and reduce shrink across the distribution center. Lead a team of inbound and inventory associates, coaching staff on engagement, accountability, and cross-training to optimize labor efficiency. Track and report on key performance indicators including dock-to-stock time, cycle count variance, location accuracy, and lines per hour. Ensure full compliance with regulatory standards such as DEA, FDA, and state boards while maintaining inventory data integrity with WMS/ERP systems. This full-time, day-shift role reports directly to the DC Manager and requires forklift certification.
Required Qualifications
- Bachelor's degree in Supply Chain, Logistics, Operations or related field
- 5+ years of DC operations experience, including inbound logistics and inventory control
- 1+ year of leadership experience in a similar setting
- Strong knowledge of WMS/ERP systems and distribution processes (receiving, inventory, compliance)
- Experience in a pharmaceutical or regulated distribution environment
- Forklift Certification
- ability to obtain Forklift Certification
- Strong leadership and communication skills, both written and verbal
- Ability to organize, prioritize, and execute in a high-level DC environment
- Results-driven with strong attention to detail
- Ability to build and maintain strong cross-functional relationships (procurement, transportation, sales, regulatory)
- Proficient in Microsoft office and general business-related software
- Must be flexible to work mandatory overtime hours as needed to ensure timely customer delivery
- Ability to lift and transport 30 pounds on a regular basis and up to 50-70 pounds on an occasional basis
- Must be able to stand and/or walk on concrete for the duration of the shift and complete tasks that include bending, stooping, and reaching
- Ability to respond to after-hours emergencies
- Ability to engage in overnight travel, if necessary (<5%)
Desired Qualifications
- Bachelor's degree in Supply Chain, Logistics, Operations or related field, preferred
- Experience in a pharmaceutical or regulated distribution environment, preferred
- Lean/Six Sigma Green Belt, preferred
- Forklift Certification, preferred
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