Waitress

Greet guests warmly, present menus confidently, and take accurate food and beverage orders while confirming dietary requirements. Deliver dishes and beverages efficiently, monitor satisfaction throughout the meal, and resolve minor guest concerns immediately or escalate to management as needed. Manage daily operations by attending briefings, preparing mise-en-place, setting up stations, and operating the POS system to input orders and close bills accurately. Uphold hygiene and safety standards, ensure service areas remain clean and stocked, and apply upselling techniques to enhance revenue. Maintain strong product knowledge of menus, beverages, and club facilities to guide guests effectively.