VUPD 911 Dispatcher / Public Safety Communications Operator
On-siteValparaiso, Indiana, United States
Job Summary
Answer incoming 911 emergency lines, routine calls, campus "Blue Light" phones, and building call boxes while operating radio and computer systems. Relay critical data to dispatch VUPD officers, local law enforcement, and fire/EMS units during 24/7/365 shift rotations. Monitor campus safety alarms, access law enforcement databases for vehicle registrations and warrants, and issue emergency notifications via the VALPO SAFE mobile app. Maintain electronic dispatch logs, input facilities work orders, and route walk-in visitors appropriately. This role supports community policing and regional communication networks for the Valparaiso University Police Department.
Required Qualifications
- High school diploma or equivalent
- Clear speaking voice
- Active listening skills
- Proficiency with Computer-Aided Dispatch (CAD) systems
- Proficiency with multi-line phone networks
- Proficiency with radio equipment
- Skill to extract accurate data from frantic callers while typing and dispatching units simultaneously
- Ability to obtain and maintain IDACS (Indiana Data and Communications System) certification
- Must clear a thorough criminal background check
- Fingerprinting
- Integrity: Honest, truthful, and trustworthy conduct both on and off duty
- Respect: Compassionate, mindful service that ensures fair, impartial, and unbiased policing while embracing diversity
- Service: Strong partnerships with students, faculty, and staff that prioritize community safety and foster a secure campus culture
- Accountability: Full ownership of law enforcement duties, dedication to upholding professional standards, and a commitment to continuous improvement
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.