VST - Volunteer Support Technician
On-siteCharleston, West Virginia, United States
Job Summary
Coordinate and provide logistical support for ESGR training events, conferences, and outreach briefings, including room setup, audio-visual packages, and marketing fulfillment displays. Manage volunteer networks by maintaining accurate member data in ESGR systems and EventPLUS, tracking compliance for volunteers with access to sensitive information, and validating accuracy of contact and leadership details. Facilitate communications between State Chairs and HQ by distributing training information, managing registration for employer outreach events, and providing IT assistance such as password resets. Prepare ad hoc reports, analyze past funds execution for annual spending plans, and reconcile USP&FO and EventPLUS reports to ensure expenditure projections are met. Submit volunteer hours and review travel vouchers prior to submission, ensuring all volunteers have valid agreements and completed training records.
Required Qualifications
- Associates Degree
- High School Diploma
- five (5) years of working experience in a related field
- three (3) years of working experience
- two (2) years of program management support
- customer service support
- volunteer support
- US Citizen
- Valid State Driver's License
- Ability to pass a Tier 3 (T3) Defense Counterintelligence and Security Agency (DCSA) Background Investigation
- Comply with a regular five (5) day work week schedule
- occasional flexibility to work occasional evening and weekend events
- Some travel required
- familiarity with the National Guard and Reserve Component Organizations
- familiarity with the Uniformed Services Employment and Reemployment Rights Act (USERRA) of 1994
- related DoD Directives and Instructions
- respective RC policies and Instructions
- policies related to the same
- high level of proficiency in Microsoft 365 programs
- advanced capabilities in Microsoft office
- advanced capabilities in Excel
- advanced capabilities in PowerPoint
- advanced capabilities in Teams
- Proficient using the government travel systems Defense Travel System (DTS)
- Proficient using EventPLUS
- Proficient using MMS
- Proficient using ESGR.mil
- Proficient using Freedom Award Nomination applications
- Proficient in accurately placing orders with the Marketing Fulfillment vendor
- strong organizational and interpersonal skills
- work collaboratively with all assigned SC leadership
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