VP, Treasury Management Operations

Job Summary

Required Qualifications

• •Managerial oversight of treasury, banking, and cash management operations supporting a commercial mortgage loan servicing platform
• •Ability to oversee supervisors and team leads responsible for cash‐managed loans, banking activity, and supporting systems
• •Strong focus on operational risk management, control execution, and scalable process design
• •Ability to partner closely with internal stakeholders and external banking partners
• •Ability to ensure borrower cash is controlled, processed, and reported in accordance with governing agreements, regulatory requirements, and internal standards
• •Collaboration with banking partners, Legal, Audit, and internal operational teams to ensure compliance with regulatory standards, governing agreements, and servicing requirements
• •Serve as the primary liaison with external banks on cash activity, account administration, system connectivity, and issue resolution
• •Oversight of treasury‐related systems, including the Trintech CheckFree application, banking platforms, reconciliation tools, and servicing system integrations supporting cash operations
• •Oversight of the opening, modification, and closure of bank accounts, ensuring appropriate access, controls, documentation, and system connectivity
• •Oversight of cash management operations, including hard lockbox, soft lockbox, and springing lockbox structures
• •Ability to serve as the escalation point for complex cash‐managed loan issues, including borrower disputes, covenant triggers, sweep activations, and document interpretation matters
• •Partnering with Client Relations on borrower communications related to lockbox structures, cash restrictions, and operational requirements
• •Monitoring bank ratings and eligibility to ensure accounts are maintained with approved institutions
• •Documentation, maintenance, and enforcement of procedures to ensure Corporate and Servicing compliance
• •Providing guidance and consultation to internal teams on servicing involvement in cash restrictions at the loan and investor level
• •Training and supporting staff on banking procedures, guidelines, and system updates impacting cash operations
• •Ensuring the accuracy, completeness, and timeliness of monthly cash and banking reporting provided to management
• •Supporting internal and external audits, regulatory reviews, and investor inquiries by providing documentation and explanations related to banking activity, platforms, controls, and procedures
• •Leading and supporting technology enhancements and efficiency initiatives across cash management, banking, and reconciliation teams
• •Identification of process gaps, control weaknesses, or inefficiencies and driving remediation and continuous improvement initiatives
• •Participation in special projects and cross‐functional initiatives related to servicing cash restrictions, system enhancements, and operational scalability
• •Strong organizational, interpersonal, and leadership skills, with the ability to manage and develop teams across the U.S. and India
• •Excellent communication and collaboration skills, with the ability to work effectively with banking partners, auditors, and internal stakeholders
• •Proven ability to identify, analyze, and resolve complex operational and control issues, demonstrating strong research, analytical, and problem‐solving skills
• •Effective time management skills, with the ability to prioritize, meet strict deadlines, and manage a high‐volume, high‐risk operational environment
• •Proficiency with financial systems, banking platforms, and reconciliation tools
• •Strong knowledge of regulatory standards, compliance requirements, and internal controls within a financial services environment
• •Ability to work effectively with banking partners, auditors, and internal stakeholders
• •Ability to identify, analyze, and resolve complex operational and control issues
• •Demonstrating strong research, analytical, and problem‐solving skills
• •Ability to prioritize, meet strict deadlines, and manage a high‐volume, high‐risk operational environment
• •Proficiency with financial systems, banking platforms, and reconciliation tools
• •Strong knowledge of regulatory standards, compliance requirements, and internal controls within a financial services environment
• •Ability to manage and develop teams across the U.S. and India
• •Ability to work effectively with banking partners, auditors, and internal stakeholders
• •Proven ability to identify, analyze, and resolve complex operational and control issues
• •Demonstrating strong research, analytical, and problem‐solving skills
• •Effective time management skills, with the ability to prioritize, meet strict deadlines, and manage a high‐volume, high‐risk operational environment
• •Proficiency with financial systems, banking platforms, and reconciliation tools
• •Strong knowledge of regulatory standards, compliance requirements, and internal controls within a financial services environment