VP, Strategic Business Planning, SME Banking, Institutional Banking Group

VP, Strategic Business Planning for SME Banking leads development and execution of strategic plans aligned with Institutional Banking Group, analyzing market trends and customer needs to identify growth opportunities. Collaborates with cross-functional teams to design initiatives that enhance the SME Banking value proposition, monitors product/service performance and recommends improvements to drive profitability and customer satisfaction, and provides strategic insights to SME Banking leadership to support decision-making. Focuses on driving business growth, improving Employee & Customer journeys through system enhancements and refining credit programs, backed by data-driven analysis and strong communication with diverse stakeholders.