VP, S&S Contracting
$260,800–$260,800 year
RemoteUnited States
Job Summary
Lead and manage all aspects of contracting underwriting operations, developing operational strategies, policies, and procedures to drive efficiency, accuracy, and quality. Establish and monitor KPIs to measure team effectiveness, conduct root cause analysis for process errors, and track productivity statistics. Oversee training programs, quality reviews, and audit processes while reviewing underwriting operations budgets and financials. Partner with Underwriting, Claims, Legal, Actuarial, and Financial Operations stakeholders to ensure service excellence and implement continuous improvement initiatives. Ensure compliance with regulatory requirements and company policies across all activities.
Required Qualifications
- 10+ years of work experience in insurance, with significant experience in underwriting construction
- Bachelor's degree
- Proven experience scaling underwriting operations and onboarding new personnel and work types
- Strong technical skills and understanding of insurance workflows, with the ability to leverage technology to improve processes
- Demonstrated ability to set strategic direction, drive change, and deliver results in a dynamic environment
- Excellent interpersonal, communication, presentation, and negotiation skills for engaging with diverse audiences
- Strong organizational skills, with the ability to coordinate, prioritize, and manage multiple projects simultaneously
- Proactive, hands-on leader with a collaborative approach and a 'roll up your sleeves' mindset
- Proficiency in Microsoft Excel, Word, Visio, PowerPoint, Teams, Jira/Confluence, SharePoint, and related applications
- Willingness to adapt schedule and approach to drive maximum impact in the role
Desired Qualifications
- advanced degree or professional insurance designation
- Strong background implementing AI into underwriting to improve efficiency and outcomes
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