VP Professional Services
$150,000–$200,000 year
RemoteUnited Kingdom
Job Summary
Lead direct and indirect teams to deliver complex, high-stakes implementation and upgrade programs across European and Middle Eastern regions, ensuring projects complete on time, within scope and budget. Engage directly with client and partner C-Suite executives to build trust, resolve escalations, and drive remedial actions while maintaining P&L accountability for existing and new portfolios. Construct winning propositions with sales colleagues to secure extension and new business, proactively identifying risks and implementing continuous improvement initiatives to enhance operational efficiency. Operate a robust program assurance routine to deliver predictable outcomes and ensure compliance with EIS standards across the program lifecycle.
Required Qualifications
- Business and People leader with gravitas that inspires confidence in all stakeholders including customer C-suite executives
- 10 years plus experience in enterprise IT platform and software program management preferably in the insuretech domain
- Portfolio P&L Management ownership experience
- Ability to understand complex business processes and supporting technology
- Significant Experience of leading and coaching teams of Senior Program Management, Project Management, Consulting and Technical staff
- Experience with leading partners and colleagues in multicultural, global located teams
- Ability to juggle multiple competing demands for time, activity and resources
- Practical experience in Waterfall and Agile methodologies
- Knowledge of end-to-end implementation practices across skills (BA, Architecture, Development, QA)
- Self-starter, self-motivated, self-directed, comfortable in a semi-structured environment
- Ability and willingness to travel (including internationally)
- Strong written and spoken English language skills
- Ability to create and maintain a positive working culture, works with a smile and with positivity
- Home base within the region
- Domestic and international travel will be required
- This is a hybrid position, which will involve homeworking, working at our office site locations and on customer premises
Desired Qualifications
- Bilingual or multilingual
- Certifications SAFe, Scrum/Agile, PMP
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