VP, Platform Services
$202,200–$415,100 year
On-site · Chattanooga, Tennessee, United States or Portland, Maine, United States
Job Summary
Lead enterprise-scale shared platform strategy and delivery across CI/CD, DevOps, and API architecture, including ServiceNow, CRM/workflow capabilities, and GenAI-enabled platforms. Manage a ~120-platform ecosystem, partner with business and IT leaders to deliver reusable, secure, and highly available platform services that accelerate digital delivery and innovation. Drive platform reliability, scalability, and developer productivity while aligning with a multi-location IT organization; require 15+ years of technology leadership, Bachelor’s degree, and experience in cloud/API/enterprise platforms.
Required Qualifications
- 15+ years of technology leadership including Shared Platform, infrastructure and software engineering
- Bachelor’s degree required; Master’s degree preferred
- Experience leading large-scale platform ecosystems
- Expertise in Cloud, DevOps, APIs, and enterprise platforms such as ServiceNow, Pega, OpenText, MuleSoft, and GitHub
- GenAI assisted software development pipeline
- Proven change leadership and transformation experience
- Strong communication and influencing skills; able to communicate with all levels of organizational leadership and deliver impactful presentations
- Demonstrated ability to lead and manage a mixture of highly specialized technical and operational resources across a range of locations
- Budget and financial management; ability to maximize resources and manage capacity
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