VP of Product Management
Remote
Job Summary
Manage strategic product direction, roadmap, and development backlog for Aptys' payment processing services by exploring ideas, interviewing customers, and analyzing competitors. Recruit and lead a high-performing product management team while collaborating with engineering, sales, marketing, and support to build, prioritize, and execute product strategy. Develop rolling twelve-month release plans, articulate business requirements and functional specifications, and guide creative briefs to ensure intuitive UI/UX. Respond to product questions from cross-functional teams, recommend tradeoffs to optimize time-to-market, and maintain a strong understanding of market dynamics and competitive landscapes. Build a customer engagement model and develop metrics to assess product success, ensuring on-time, on-budget delivery while reinforcing a safe-to-fail innovation environment.
Required Qualifications
- 10-15 years of product management leadership experience in the financial services industry
- Undergraduate degree in either a technical field such as Computer Science or Information Systems or in a business field such as Accounting or Finance or comparable work experience
- Knowledge of payments including real-time payments, cards, digital, and traditional payments
- Knowledge of payments processing
- Working knowledge of product management methodologies
- Experience having scaled a Product Management organization
- Experience hiring, managing, and mentoring high performance organizations
- Ability to travel 30%
Desired Qualifications
- Demonstrated ability to exercise influence without direct authority
- Comfortable communicating with all levels from the c-suite to support departments
- Active listener that is passionate about creating high quality payment solutions for correspondents, respondents, retail, and business
- Analytical, detail and results oriented with excellent research and problem-solving skills
- Strong work ethic, and has a positive can-do attitude with a growth mindset
- Excels in a fast-past complex working environment
- Effectively manages ambiguity
- Can refine fuzzy ideas into concrete requirements, specific use cases or solutions for customer pain points
- Detail-oriented individual with strong business and technical acumen and the ability to quickly assimilate and apply new concepts, business models, and technologies
- Strong leader with proven ability to conceptualize solutions and deliver features from inception to end of life
- Excellent quantitative, written, and verbal communication skills, including executive level presentations
- Ability to adapt to rapidly changing priorities and to resolve issues and make decisions
- Experience with prototyping, writing functional, business requirements, and deep understanding of the Agile development process
- Values collaboration and seeks opportunities to build relationships. Work collaboratively in teams and develop meaningful relationships to achieve common goals
- Demonstrated passion for building high-quality user experiences and a commitment to product excellence
- Maintain a strong understanding of strategies, market dynamics and competitive landscape
- Articulate product ideas into well-crafted business requirements, functional specifications, and prototype
- Participate in the marketing process to conceptualize and create marketing materials for the target market(s) for the Aptys products
- Respond to product related questions from Development, Customer Support, Sales, and Marketing
- Reinforce continuous innovation and a safe-to-fail environment where it's okay to take chances, while also mitigating business-threatening risks
- Develop and evaluate new product ideas and opportunities, as well as improve existing products and features
- Build a strong customer engagement model
- Guide creative brief and influencing design to ensure an intuitive and delightful UI/UX
- Develop metrics to assess the success of product development team, initiatives, products, and features and determine necessary enhancements
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