VP of Operations - Insurance
$180,000–$200,000 year
HybridLos Angeles, California, United States or Dallas, Texas, United States
Job Summary
Lead organizational implementation of the carrier's main operating system (Equisoft) and integrate NetSuite into Equisoft. Oversee the onboarding and daily operations of the carrier's outsourcing firm while developing and executing enterprise operational strategies aligned with strategic goals. Establish and monitor key performance indicators to measure effectiveness, drive continuous improvement initiatives, and partner with Finance to manage departmental budgets and forecasts. Ensure operational compliance with applicable federal, state, and regulatory requirements while fostering a high-performing culture through leadership development and risk mitigation.
Required Qualifications
- Bachelor's degree in Business Administration, Operations Management, Finance, or a related field
- Minimum of 10 years of progressive operations leadership experience
- Minimum of 7 years leading multiple teams and senior leaders within a complex organization
- Demonstrated experience managing organizational change, strategic initiatives, and operational transformation
- Strong analytical, problem-solving, and decision-making skills
- Excellent executive presence and communication skills
- Extensive experience leading large-scale operational functions with a focus on organizational growth and operational excellence
- Demonstrated ability to develop and execute strategic initiatives that align operations with business objectives
- Experience implementing Lean, Six Sigma, continuous improvement, or other operational excellence methodologies
- Strong understanding of budgeting, forecasting, financial analysis, and resource management
- Proven success building high-performing teams, developing leaders, and driving employee engagement
- Experience leveraging technology solutions, automation, and operational systems to improve efficiency and scalability
- Ability to analyze operational metrics and leverage data to drive informed business decisions
- Knowledge of governance, compliance, operational controls, and risk mitigation best practices
- Exceptional communication and relationship-building skills with executive leadership, business partners, and external stakeholders
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