VP of Employee Benefits Account Management

Lead client strategy and service delivery across all lines of coverage by developing tailored solutions aligned with client culture, values, and mission. Oversee the client lifecycle—from onboarding to renewal—with timely execution of deliverables while staying ahead of industry trends to provide proactive guidance. Collaborate with internal teams and vendors to create innovative solutions, support sales efforts, and identify upsell opportunities. Ensure account profitability and reconcile revenue. Manage a book of business to drive a 94% renewal rate, blending technical expertise, strategic insight, and team collaboration to support client goals and business growth.