VP, Consulting - Insurance
$250,000–$350,000 year
On-siteNew York, United States or Grand Central, Pennsylvania, United States
Job Summary
Lead end-to-end delivery of enterprise transformation projects in the insurance industry by designing consulting methodologies, defining business cases, and establishing future-state operating models. Partner with C-suite stakeholders to drive ROI models and success KPIs while leading multi-disciplinary teams to execute change management across diverse organizations. Architect solutions involving CRM, core systems, and AI integrations to unlock competitive advantage, translating complex requirements into actionable workflows and automation on the Kizen platform. Establish standards for project delivery, quality, and velocity while creating reusable assets to scale delivery excellence and identify upsell opportunities. Act as a key executive partner across Sales, Product, Engineering, and Customer Success to shape the future of enterprise AI adoption.
Required Qualifications
- 10+ years in enterprise consulting, operations transformation, or professional services
- 4+ years in leadership roles managing large cross-functional delivery teams
- 4+ years of experience in Insurance industry
- Strong operational background — able to redesign complex business processes
- Proven success leading digital transformation using modern SaaS technologies
- Hands-on experience with workflow automation, process improvement, and AI-enabled change
- Demonstrated ability to create BRDs, process documentation, and implement best practices
- Experience deploying platforms such as CRM, ERP, EMR, RPA, or low-code solutions
- Understanding of data architectures and enterprise integration patterns (APIs, ETL, etc.)
- Executive-level presence with strong consulting rigor and stakeholder influence
- Highly organized — able to oversee multiple programs while maintaining quality
Desired Qualifications
- Experience in Insurance delivery transformation strongly preferred
- Experience transforming multiple different parts of organizations (i.e GTM, operations, HR) across multiple industries (most relevant to this role - healthcare, insurance, financial services)
- Background in SaaS implementation leadership and/or solution architecture
- Experience scaling a Consulting/Professional Services function in a high-growth environment
- Familiarity with AI automation, intelligent agents, and process optimization frameworks
- Strong change-management expertise — both cultural and operational
- CRM transformation experience (Salesforce, MS Dynamics, etc.)
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