VP, Account Management

Job Summary

Required Qualifications

• 12-14 years of related experience
• 7-10 years of Client Management experience preferred, including proven strategic thought leadership bringing forward digital business solutions
• Bachelor’s degree preferred, or equivalent work experience
• Category expertise and multi-channel experience with platforms (Adobe) and digital expertise
• Ability to evaluate contemporary marketing and customer experience programs across categories and consumer segments
• Willingness to roll up your sleeves to be a constant leader in a highly collaborative environment and to develop and execute business-building strategies
• Superior client management and relationship skills, especially as it relates to expanding business with existing clients
• Emphasis on building relationships across departments, from marketing to technology to product and sales
• Superior professional communication and presentation skills
• Commitment to the client, attention to detail, and strong problem-solving ability
• Expert understanding of client management principles, relationship development and organization, business acumen, and delegation skills
• Excellent knowledge of agency capabilities/service offerings, and ability to identify opportunities for growth based on client goals
• Understand the client's business at the highest level in order to be a champion, and help bring forth proactive ideas for the client that transform their business
• Function and successfully manage, within a demanding and stressful environment
• Expert negotiator, whether for contracts or conflict or anything in between